ASA Annual Convention 09
Management Education
Keynote Address
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Keynote Address

Zap the Gap:
Solving the Multi-Generational Puzzle

Saturday, May 2, 2009
12:15 p.m. - 1:45 p.m.
Presented by Meagan Johnson

If you think you have heard all there is to hear about the four different generations in the workplace, you have not heard Johnson's hilarious spin on how to attract, train, market, manage and retain people from every generation and not strangle someone in the process.

Each generation has very unique wants, needs and desires. With each generation, there is an opportunity to get new perspectives and learn fresh ideas. There is also an opportunity to grow frustrated, upset or angry and have a disaster on your hands. During this humorous and engaging keynote address, attendees will learn to tap into the motivation of all of the generations and learn how to help each generation realize their full potential.

Bright, funny and delightfully informative, Johnson is known as the Generational Humorist. You get to laugh while acquiring tools you can use immediately to improve your multi-generational relationships with clients, customers and co-workers.

Meagan JohnsonMeagan Johnson graduated from Arizona State University Business School with a bachelor's degree in marketing. She spent several years working in sales for companies like Quaker Oats, Kraft Foods and Xerox. At every company Johnson became discouraged to hear all the negative comments about Generation X. (Generation X is the 50 million people born between 1965 and 1980.) Being a "Gen Xer" herself, she felt these comments were unfounded. Johnson began to research everything from small to large corporations in order to find successful ways to work with the younger generation. From that, "Zap the Gap: Solving the Multi-Generational Puzzle" was born.

Since 1997 Meagan Johnson has entertained and educated thousands of audience members from all over the globe. She has written a variety of articles about the multiple generations and has been interviewed for many publications and audio programs and Johnson also wrote the Generational chapter in the book, "Success is A Team Effort."

ASA thanks our 2009 Convention sponsors:
American Society of Asset Protection
Automotive Service Leader
CCC Information Services
ETE - Engine & Transmission Exchange
Meadowbrook Insurance Group
Pace Software

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